How Much Can You Really Save? Key Metrics for Evaluating the Business Value of AI Applications
We are in the midst of a new wave of innovation driven by artificial intelligence (AI) applications. This trend promises to significantly accelerate automation, boost productivity, spark innovation, and improve both the quality of work and the experiences of employees and customers. However, companies that fail to act and adapt in time may find themselves left far behind. According to a recent global survey by McKinsey, employees are already far ahead of their organizations in adopting AI. An overwhelming 91% of respondents reported that they are using next-generation AI technologies in their work. Yet, alarmingly, most companies are lagging in this domain. Despite high adoption rates among employees, enterprises are falling short of expectations in their maturity of AI implementation. In McKinsey’s study, only 13% of respondents stated that their organizations had successfully implemented multiple AI use cases. ...